Important Flower Service Disclaimer
Please Note
Results may vary for all floral deliveries.
Some flowers are seasonal and substitutions may occur.
This disclaimer provides transparency about the nature of our flower shop services, delivery process, and product availability. Please read carefully before placing orders.
General Notice
Our goal is to create memorable floral experiences, but due to the natural character of flowers, occasional differences in color, size, or availability may occur. Every effort is made to mirror the arrangement shown, while allowing necessary adjustments.
About Liability and Service
Our responsibilities are limited in certain cases.
Accuracy of Representations
All item images and descriptions are meant to serve as accurate representations. However, each arrangement is handmade and will naturally vary. Discrepancies from seasonal shifts or grower substitutions are possible and are not indicative of quality issues.
Reference photos reflect style, not exact final output.
No Professional Advisory
Flower selections and care tips are meant as suggestions. Please seek experts for botanical, allergy, or plant care advice specific to your needs.
External Websites
We are not responsible for the content or terms of any external sites linked for customer convenience.
Variation in Results
Outcomes such as delivery time or visual appearance may differ for each order. Results may vary based on season and environment.
Customer Experience Differences
No outcome is assured. Each bouquet reflects unique local flowers and available stock at the time.
No Financial, Investment, or Offer Advice
No information on this website is financial, investment, or legal advice.
Jurisdiction and Local Laws
Service is subject to Malaysian law and regulations.
Legal recourse is determined by Malaysian jurisdiction.
Malaysian law applies to services and site use.
Customers are responsible for compliance with any local restrictions on plant or flower imports.
Indemnification
Users agree to indemnify the flower shop for loss or damages tied to misuse or policy violations.
Severability
If any disclaimer clause is invalid, the remainder still applies fully.
Updates and Changes
We may revise or clarify this disclaimer at any time without prior notice.
Contact Us
Please reach us for questions about this disclaimer or our practices.
Email address: content@xenoraveliq.sbs
Phone: +603-4255 6446
Address: No. 1 & 3, Jalan P. Ramlee, Level 23, Menara Hap Seng 3, Kuala Lumpur 50250 Malaysia
Effective date: January 5, 2026
Last updated: January 5, 2026